150 Dexter Ct.
Elgin, IL 60120-5570
311 or 847-931-6001 if out of city limits
Hours of operation: Monday-Friday, 7 a.m. to 5 p.m.
The city of Elgin has launched a centralized 311 contact center to more efficiently respond to requests and inquiries from residents, visitors and businesses. Highly trained citizen advocates are on hand to answer any question you have and record your requests right away. One of the important benefits of the system is that you can instantly track and monitor your requests to make sure city services are completed in an efficient, timely and transparent manner.